Question 1

Is this software I have to learn?

Accepted Answer

No. Galley is a done-for-you system. We set it up, we run it, and we keep it optimized. You get the results without managing any new tools.

Question 2

How fast can I get up and running?

Accepted Answer

48 hours. You fill out a short intake — your services, hours, tone, and how you want handoffs to work. We build your system, you approve it, and it goes live.

Question 3

Will my customers know it's an AI?

Accepted Answer

We don't pretend. Galley introduces itself in your business's voice and hands off warm to you whenever a caller asks to speak with someone.

Question 4

Is this meant to replace hiring another employee?

Accepted Answer

Not directly. Galley handles the repeatable work that usually requires more admin time — answering inquiries, routing conversations, following up, and keeping things moving.

Question 5

What if I already use HouseCallPro, Jobber, or a CRM?

Accepted Answer

Good. Galley works alongside what you already have. We connect to Google Calendar, Microsoft 365, Jobber, Housecall Pro, ServiceTitan, and most dispatch stacks.

Question 6

Do I keep my number?

Accepted Answer

Yes. Your number, your caller ID, your SMS history. Galley routes on top of what you have — we never force a port.

Question 7

Can I cancel?

Accepted Answer

Month-to-month, no contracts. There's a one-time setup fee at each tier — you only pay it when you approve the finished system and it goes live.

Let's build your done-for-you setup.